How do you use my energy data?

We use your Open Energy data to provide insights into how and when you use energy in your home or business. We use this information to make personalised suggestions on how you can make smarter decisions about when you use electricity to reduce your energy costs and emissions.

Your data and privacy are strictly protected and governed by the Federal Government’s Consumer Data Right (CDR) legislation, which makes it easier to find a better energy deal or switch retailers, without the hassle of sifting through everything yourself. The CDR aims to strengthen Australia’s data economy and security by promoting better data protection practices and giving consumers more control over their data.

When you sign up and access your open energy data through EnergyFlex, we can help you understand your consumption patterns and identify actions to reduce your bills and carbon emissions. We can also help you find the cheapest, cleanest energy plan for your needs.

You can also choose to share your data with our partners to access promotions, competitions, and special offers to make your property more energy efficient. We will never share your data with third parties without your express permission.

For more information about the type of data we collect, click here.

For more information about how we protect your data, click here.

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